PHOENIX, September 29, 2021 (Newswire.com) – Envoy America, a comprehensive program that offers transportation plus assistance and companionship services for seniors, the infirm, and the disabled, announced that Josh Berg has joined its leadership team as Director of Operations, to lead the Lifespark Go! powered by Envoy America partnership. Berg brings a breadth of experience in the healthcare, government, public service, education, and senior markets building organizations, delivering second-mile service and growing market share.
In April 2020, Envoy America and Lifespark entered into a partnership agreement to provide an innovative co-branded transportation service called ‘Lifespark GO!! Powered by Envoy America,’ to seniors as part of Lifespark’s seven-element partner offerings.
“The addition of a Director of Operations for our Minnesota market to lead the ‘Lifespark Go! powered by Envoy America’ partnership at this stage in our company’s journey is indicative of how fast we have grown, and I am energized by the opportunities that lie ahead for us to innovate, forge partnerships with our Companion Drivers and make inroads into the Minnesota market,” said K. C. Kanaan, Envoy America CEO. “Berg has the leadership skills, functional expertise, and proven experience with high-growth companies, as well as a shared passion for applying innovative thinking to the challenges facing our aging population and the infirm. Envoy America Companion Drivers and clients will benefit greatly from his expertise and willingness to think differently about service and transportation as one of the top concerns for aging Americans especially during these uncertain times.”
Instead of the standard pick up and drop off service of other transportation companies, Envoy America offers a door-to-door service where Companion Drivers not only drive but also provide companionship and assistance at all points along the journey from pushing a grocery cart, to running errands and taking clients to and from appointments. Companion Drivers remain with clients until they are back home. All Companion Drivers undergo specialized training to understand the geriatric needs of their clients.
“Lifespark GO! launched right before the pandemic and proved invaluable for clients who needed to get to life-sustaining treatments safely when family and friends weren’t able to help. I am excited to further grow Lifespark Go! within our Lifespark Senior Living communities and our partner networks to address a critical need seniors face with transportation gaps. As a Minneapolis native, and a professional who has been working in the healthcare/senior markets for a long time, I was able to see firsthand the travel challenges and limitations senior citizens experience as they age. There is a tremendous need for maintaining independence and Lifespark Go! is able to satisfy transportation needs by way of our compassionate and trained Companion Drivers who see serving seniors as a calling rather than just a job,” said Berg.
Berg will lead all aspects of operations, growth, and strategy within the Minnesota market, leveraging his continued work within Lifespark’s partner management team, his active participation across industry associations such as LeadingAge Minnesota, Care Providers of Minnesota, and The Medical Alley, etc., and the relationships he and the Lifespark team have forged over the years. He will help build and reinforce the Minnesota team through the recruiting, hiring, and onboarding of Companion Drivers and other support/lead positions, establish and implement Envoy America’s best practices, and establish new partnerships across the continuum of senior service providers in the Minnesota market.